This is going to be a short blog for a requirement I came across, But didn't find any blogs out there addressing this. So lets get right to it, I need to notify all the case team members when a case comment is logged, be it contact, users etc.Here's what we'll need
- Trigger on Case Comment
- A Helper Class (To keep the trigger clean)
- Test Class ( Don't forget to test your code)
To make things look clean we'll keep most of the code to the helper class,